Join Chesapeake Oncology Hematology Associates as a Patient Accounts Representative, where you'll play a critical role in managing patient billing and accounts receivable. Your expertise will ensure accurate financial records and provide exceptional service to patients, making a direct impact on their healthcare experience.
Key Responsibilities
Demonstrate knowledge of insurance processes, including deductibles, out-of-pockets, and copays
Accurately record payments received from patients and insurance companies
Conduct regular reviews of patient accounts to identify discrepancies
Interact with patients to address billing inquiries and provide explanations of charges
Initiate collection efforts for past-due accounts
Maintain detailed records of all interactions and transactions related to patient accounts
Ensure compliance with healthcare billing regulations, including HIPAA
Generate regular reports on accounts receivable status
Required Qualifications
Previous experience in a similar role within healthcare finance or billing
Strong understanding of insurance processes and healthcare billing regulations
Excellent communication and negotiation skills
Proficient in relevant software applications for billing and financial record-keeping
Benefits & Perks
Medical InsurancePaid LeaveHolidays401kShort Term Disability