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Job Description
Join Intuit as a Tax Analyst and help customers navigate their tax filings from the comfort of your home. With a focus on customer service and support, you'll provide expert advice and assistance using TurboTax while enjoying a range of company benefits.
Key Responsibilities
Assist customers in completing their taxes using Intuit TurboTax products
Provide tax advice and full service return preparation
Maintain sensitive customer information responsibly
Utilize government websites and professional resources to deliver accurate answers
Interact with customers using video communication software
Document interactions to maintain accurate records
Required Qualifications
Minimum of 2 years of experience filing 30 or more federal and state individual 1040 tax returns
Active PTIN
Ability to obtain relevant State licenses, certificates, permits, or bonds
Excellent customer service skills
Internet connection that meets Intuit Security criteria
Availability to work a minimum of 20 hours per week
Benefits & Perks
401(k) savings plan with matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live