Join Johnson Controls as a Senior Fire Service Technician and be part of a global leader in smart, healthy buildings. You'll have the chance to develop your skills through meaningful work, troubleshooting, and repairing fire alarm systems while providing excellent customer service.
Key Responsibilities
Receive service calls and diagnose equipment/system malfunctions
Perform service and repairs on electronic fire alarm systems
Follow troubleshooting procedures and refer to technical manuals
Service, troubleshoot and install various Fire & Life Safety systems
Read and interpret blueprints, diagrams, and specifications
Exhibit excellent customer service skills
Complete Service Acknowledgements using communication devices
Participate in scheduled On-call rotation
Help to train or mentor others on the service team
Perform other duties as assigned
Required Qualifications
3 - 5 years documented experience in Fire/Life Safety systems
Valid Fire Alarm License – FAL
Experience in reading and interpreting blueprints and operational/product manuals
Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices
High School Diploma or equivalent
Ability to follow verbal and written instructions
Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs
Able to work in difficult positions such as climbing ladders and working in crawl spaces
Ability to work flexible hours including weekends and evenings
Overnight travel may be required
High level of customer service
Maintain truck inventory for timely response to customer needs
Ability to adhere to safety guidelines
Strong organizational skills
Valid driver’s license and driving record that meets company requirements
Able to pass a pre-employment background and drug test
Retain any licenses required by National, State and Local codes
Preferred Qualifications
NICET Level II certification
Experience in low voltage electrical systems such as Nurse Call, PA, Burglar, CCTV, and Access control
Benefits & Perks
Competitive payPaid vacation, holidays, and sick timeComprehensive benefits package including 401K, medical, dental, and vision care available from day oneExtensive product and on-the-job/cross-training opportunitiesCollaborative team environmentDedication to safety through Zero Harm policyScheduling and management supportEmployee discount programs