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Job Description
Join Staples as a Retail Print Sales Supervisor, where you'll lead a team to deliver exceptional print solutions and customer service. Enjoy full-time hours, generous benefits, and the opportunity to impact customer satisfaction in a dynamic retail environment.
Key Responsibilities
Direct a team to drive results for key metrics in selling print solutions
Connect with customers and build relationships to provide creative solutions
Drive customer satisfaction by focusing on customer engagement, quality, and community
Coach associates in exceptional service and consultative selling
Lead and develop a team committed to operational excellence
Consult with customers to offer appropriate options for print solutions
Leverage Salesforce.com for customer engagement and relationship growth
Required Qualifications
Experience directing a team and/or supervising others while managing many priorities
Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
Attention to detail and keen eye for noticing quality issues
Manage conflict in a reasonable, non-confrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Experience overcoming objection and engaging with customers to understand their needs
Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Benefits & Perks
Generous paid time offCareer development programWeekly payBonus plan eligible401(k) with company matchFull medical, dental and vision insuranceAssociate discounts on merchandise and servicesDiscounts at hundreds of retailers and restaurants