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Tech Support Associate 2

TEKsystems

Chaska, MN
25 days ago
$32.00 - $36.00/hr

Job Description

Join TEKsystems as a Technical Support Associate 2, where you'll support network system projects for hospitality clients. You'll leverage your expertise in AIX/Linux/Unix systems to guide onsite technicians, troubleshoot issues, and ensure project success in a fully remote environment.

Key Responsibilities

  • Support onsite technicians remotely
  • Execute network updates and commands in AIX/Linux/UNIX systems
  • Perform network equipment and server OS upgrades
  • Conduct Level II troubleshooting in various network environments
  • Document all changes and communicate site status
  • Coach onsite technicians through configuration tasks

Required Qualifications

  • Network Design or Management Degree or equivalent experience
  • 5 years of experience in command line environment
  • 3-5 years experience administering Linux/AIX/Unix systems
  • Experience with VI editor
  • Experience with IP updates/changes
  • 3-5 years Secure CRT/SSH experience
  • Proficiency in Microsoft Suite tools

Preferred Qualifications

  • VMWARE remote deployment experience
  • Experience with troubleshooting Serial hardware
  • Ability to manage one's time effectively
  • Commitment to process improvement

Benefits & Perks

Medical, dental & vision401(k) Retirement PlanLife InsuranceShort and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)