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Benefits Customer Service Representative

Conduent Business Services, LLC

Norfolk, VA
20 days ago
$29,640.00 - $37,050.00

Job Description

Join Conduent as a Benefits Customer Service Representative and make a difference by helping individuals navigate their health benefits. You'll be part of a supportive team in a positive work environment, with excellent benefits and opportunities for personal growth.

Key Responsibilities

  • Take calls and actively listen to discuss employee health benefits
  • Manage a steady volume of incoming calls from customers
  • Navigate through multiple systems to provide solutions
  • Create positive experiences for customers and clients

Required Qualifications

  • Excellent communication skills
  • Keyboarding and MS Office proficiency
  • Great problem-solving skills
  • Ability to effectively multi-task
  • High school diploma or GED
  • Must be willing to work onsite in Chesapeake, VA
  • Must be 18 years or older
  • Ability to pass a background check

Benefits & Perks

Medical, dental, and vision insurancePaid trainingConsistent work schedulePaid holidaysPaid time off (PTO)Retirement savings plan