Join DISH as a Retention Call Center Agent, where you will excel in customer engagement through inbound calls, selling our innovative products with a consultative approach. Enjoy a competitive base pay of $17.75/hour, plus the potential for uncapped commission, comprehensive benefits, and opportunities for career advancement.
Key Responsibilities
Position and sell products/services to new and existing customers
Assess customer needs and offer the best solution
Bounce back from challenging calls and stay focused on long-term goals
Manage time effectively while engaging with customers and handling data entry
Provide exceptional customer service to build and maintain relationships
Required Qualifications
High school diploma/GED
Ability to work full-time on-site
Flexible to work shifts including evenings, weekends, or holidays
Smartphone/device with active network connection
Pre-employment screen
Preferred Qualifications
Competitive spirit
Persuasion
Growth mindset
Customer service
Dependability
Integrity
Benefits & Perks
Paid trainingMedical, Dental, Vision, Life Insurance packagesHSA401(K) with company matchEmployee Stock Purchasing ProgramTuition ReimbursementCareer growth opportunitiesRewards and recognition programComplimentary DISH TV and discounts on Sling TV and Boost Mobile plans