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Job Description
Join Optum as a Patient Access Manager to enhance Revenue Cycle Patient Access policies and practices in a supportive healthcare environment. Lead registration operations, drive process improvements, and ensure patient satisfaction while enjoying a comprehensive benefits package and opportunities for growth.
Key Responsibilities
Oversee all aspects of daily operations including supervising the activities of the on-site registration team(s)
Assist with the development of policies, procedures, and processes
Coordinate with integrated departments to ensure patient safety and satisfaction
Provide direction and leadership for the Registration areas such as information desk, emergency department, and walk-in care locations
Support and champion Revenue Cycle Patient Access initiatives with emphasis on registration functions
Facilitate projects and apply influential techniques to lead teams toward best practice solutions
Required Qualifications
5+ years of relevant experience in a patient access hospital setting or revenue cycle management experience
5+ years of progressive management level experience in a healthcare organization
3+ years of experience with revenue cycle operations, specific to scheduling functionality, approaches, workflows, and benchmark goals
3+ years of experience developing, creating and delivering presentations to all levels of the organization
Intermediate Microsoft software knowledge
Willingness to work onsite at a facility in Bangor, ME
Preferred Qualifications
Experience with Cerner software, data and business information
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution