Join Dolphin Ears as a Reservations & Support Coordinator, where you'll enhance customer experiences for our dolphin tours and yacht charters. Be part of a dynamic team dedicated to providing exceptional service and unforgettable adventures on the water.
Key Responsibilities
Respond to customer inquiries via phone, email, and chat
Assist customers with booking tours and answering questions
Resolve customer complaints efficiently
Provide feedback to management regarding customer trends and issues
Required Qualifications
High school diploma or equivalent
Proven experience in customer service or support roles
Excellent communication skills
Friendly demeanor
Preferred Qualifications
Additional education in hospitality or related field
Benefits & Perks
Competitive salary with performance bonusesFlexible working hours with hybrid optionsOpportunities for career advancement