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Per Diem Associate Patient Care Coordinator - Oconomowoc, WI

Optum

Oconomowoc, WI
16 days ago
Up to $85/hour

Job Description

Join Optum as a Per Diem Associate Patient Care Coordinator and make a positive impact in patient care delivery in a collaborative environment. With flexible shifts and a supportive team, this role offers the chance to enhance community well-being while developing your skills.

Key Responsibilities

  • Support patient care delivery in Emergency Department and other areas
  • Communicate effectively via telephone or video conferencing
  • Handle confidential information appropriately
  • Prioritize and assess immediate emergency needs
  • Enter and update patient demographic and financial information
  • Assist with hospital information and wayfinding instructions

Required Qualifications

  • High School Diploma/GED or 5+ years of customer service experience
  • 1+ years of customer service experience in a medical office setting
  • Intermediate proficiency with Microsoft Office
  • Ability to work 2 shifts per pay period, 1 weekend per month, and 2 holidays per year
  • Must be 18 years or older

Preferred Qualifications

  • Experience working in an Emergency Department
  • Knowledge of medical terminology
  • Experience with electronic medical records system
  • Experience in a medical office or hospital admitting/registration office

Benefits & Perks

Sign-on bonus for external applicantsComprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contributionPaid training (6-8 weeks)