Join Optum as an Associate Patient Care Coordinator where you will be at the forefront of improving health outcomes. This role involves direct interaction with patients, managing appointments, and ensuring a smooth check-in process, all while being part of a diverse and inclusive team dedicated to health equity.
Key Responsibilities
Answers phones and schedules appointments
Assists callers with questions or concerns and takes messages as needed
Greets patients as they arrive and manages wait time
Completes check-in and check-out tasks including insurance verification
Collects co-payments and issues receipts
Processes walk-in patients and visitors
Manages medical records and correspondence
Establishes and maintains effective working relationships with patients and employees
Performs all other related duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience
6+ months medical office experience
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution