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LEAD PATIENT SERVICES REP

Cooper University Health Care

Camden, NJ
2 days ago

Job Description

Join Cooper University Health Care as a Lead Patient Services Representative, where you will lead a team in ensuring prompt and accurate patient registrations. This role focuses on delivering exceptional customer service while preparing patient information and handling insurance details.

Key Responsibilities

  • Lead patient registrations and ensure accurate information
  • Provide excellent customer service to patients and families
  • Verify insurance information and collect co-pays
  • Prepare patient charts in advance
  • Maintain patient confidentiality according to the Patient’s Bill of Rights

Required Qualifications

  • 3 years experience in a medical environment
  • High School Diploma or equivalent
  • Excellent communication and customer service skills
  • Computer literate

Preferred Qualifications

  • Some knowledge of medical insurances
  • Leadership experience
  • NAHAM Certified Healthcare Access Associate (CHAA) certification

Benefits & Perks

Health insuranceDental insuranceVision insuranceLife insuranceDisability insuranceRetirement planProfessional development opportunities