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Job Description
Join Cognizant as a Client Relationship Manager in the healthcare sector, where you'll lead client engagements and drive digital transformation initiatives. This role emphasizes building strong relationships, understanding client needs, and collaborating with teams to deliver innovative solutions that improve health outcomes.
Key Responsibilities
Build trusted relationships with client stakeholders
Understand client environment, issues, and priorities
Work with clients to define problems and co-create solutions
Drive RFPs / proactive bids for renewals and expansions
Track healthcare/payer industry trends and propose solutions
Serve as the day-to-day point of contact for clients
Be responsible for backlog growth and renewals
Lead onsite project teams and ensure understanding of the client environment
Required Qualifications
Minimum 15+ years in a client facing role or account leadership role
Experience engaging with senior decision-makers
Experience with claims and service center operations
Experience leading diverse teams
Strong experience with the global service delivery model
In-depth understanding of business problem domain and technology solutions
Strong performance track record in sales and program management
Ability to navigate a large organization and persuade effectively
Ability to conceptualize and present solutions in the healthcare domain
Forecasting and P&L management experience
Benefits & Perks
Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase Plan