Join Blue Shield of California as a Clinical Services Coordinator, where you'll support clinical staff in coordinating care for members, manage authorization requests, and ensure quality service in a fast-paced environment.
Key Responsibilities
Coordinate care for high risk/high-cost patient populations
Process authorization and admission notification requests
Oversee designated queues and workstreams
Provide administrative support to Behavioral Health management
Serve as initial point of contact for providers and members
Required Qualifications
High school diploma or equivalent
At least 3 years of prior relevant experience
Ability to work in a high-paced production environment
Preferred Qualifications
Certification as a patient advocate, health coach, or care navigator
2 years of experience in managed health care utilization or case management