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Job Description
Join Enterprise Bank & Trust as a Senior Financial Services Representative, where you will create a welcoming environment for clients while facilitating account services and onboarding. You'll work closely with team members to foster strong client relationships and contribute to the bank's mission of community support and financial success.
Key Responsibilities
Ensure lobby coverage for clients and incoming phone calls
Assist in opening new accounts for commercial and consumer clients
Contact new clients for onboarding activities
Process consumer loan applications and closings
Provide customer service for lobby and phone requests
Actively participate in training programs
Comply with all policies, procedures, and regulations
Assist in opening and closing the branch
Cross-sell to deepen relationships with existing clients
Perform teller duties as needed
Required Qualifications
Excellent interpersonal, customer service, and sales skills
Strong work ethic and decision-making ability
Team-oriented with a positive attitude
Strong organizational skills and detail-oriented
Thorough understanding of banking operations and products
Familiarity with consumer loan applications and processes
Preferred Qualifications
Bachelor’s degree in business related field or equivalent experience
Minimum of two years banking experience
Customer service experience
Experience in environments with individual and team goals
Benefits & Perks
Annual paid volunteer time offCharitable-matching opportunities