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Patient Registration Specialist - Phoenix, AZ

Optum

Sun City West, AZ
18 days ago
$16.88 - $33.22

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Optum as a Patient Registration Specialist and be the first point of contact for patients, ensuring quality care through accurate registration. Enjoy a supportive culture, comprehensive benefits, and the opportunity to make a meaningful impact on health outcomes.

Key Responsibilities

  • Communicate directly with patients and/or families to complete the registration process
  • Respond to inquiries in a compassionate and respectful manner
  • Obtain benefits and insurance verification
  • Collect point of service cash, co-pays, deductibles and coinsurance
  • Perform accurate computer data entry
  • Scan documents and organize patient services
  • Register and pre-register patients for various cases
  • Work with Patient Registration and Electronic Medical Record systems
  • Generate, review and analyze patient data reports

Required Qualifications

  • High School Diploma/GED (or higher)
  • 2+ years of experience in a Hospital Patient Registration Department, Physician office or any medical setting
  • 1+ years of customer service experience
  • 1+ years of experience with insurance policies and procedures
  • Ability to work dayshifts, Monday through Friday 7am - 5pm

Preferred Qualifications

  • Experience submitting authorization requests and/or processing referrals
  • Previous experience in collecting patient copays, deductibles, etc.
  • Previous working experience with Google products
  • Working knowledge of facility pricing structure and cost estimates
  • Knowledge of ICD9 (10) and CPT terminology
  • Understanding of Medical Terminology
  • Bilingual fluency with English & Spanish

Benefits & Perks

$2,000 sign-on bonus for external applicantsComprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contributionPaid training (2 weeks)