Associate Billing Representative - National Remote
Optum
Hartford, CT
24 days ago
$16.00 - $28.85
Job Description
Join Optum as an Associate Billing Representative where you'll play a crucial role in improving health outcomes by assisting customers with billing inquiries and payment processing. Enjoy the flexibility of remote work and a supportive culture that values diversity and inclusion.
Key Responsibilities
Assist customers with payment processing, invoice explanation, payment due dates, and billing questions
Follow up on claim denials while contacting insurance companies
Contact customers to verify data and resolve outstanding balances
Maintain timely, accurate documentation for all transactions
Maintain payment status and billing records through corrections and adjustments
Consistently meet established productivity, schedule adherence, and quality standards
Required Qualifications
High School Diploma / GED or equivalent work experience
Must be 18 years of age or older
1+ years of medical collections and/or medical billing experience
1+ years of experience working with insurance companies on denied healthcare claims
Computer skills, including working knowledge of Microsoft Windows and navigation, mouse and keyboard skills
Ability to work Monday - Friday during normal business hours, including occasional overtime
Preferred Qualifications
Experience navigating insurance portals
Familiarity with HCFA 1500 claim form
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution