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Retention Rep - Career Satisfaction

DISH

Roseland, NJ
15 days ago
$20.50/hour - $34.87/hour

Job Description

Join DISH as a Retention Representative where you'll engage with customers through 100% inbound calls to promote and sell our services. Enjoy a competitive salary, uncapped commission, and opportunities for career growth in a supportive environment.

Key Responsibilities

  • Position and sell products/services to new and existing customers
  • Assess customer needs and offer the best solution
  • Bounce back from challenging calls and stay focused on long-term goals
  • Manage time effectively while engaging with customers and handling data entry
  • Provide exceptional customer service to build and maintain relationships

Required Qualifications

  • High school diploma/GED
  • Ability to work full-time on-site
  • Flexible to work shifts including evenings, weekends, or holidays
  • Smartphone/device with active network connection
  • Pre-employment screen

Preferred Qualifications

  • Competitive spirit
  • Persuasion skills
  • Growth mindset
  • Customer service skills
  • Dependability
  • Integrity

Benefits & Perks

Paid full-time trainingCareer growth opportunitiesUncapped commissionComprehensive benefits including medical, dental, vision, life insurance, HSA, 401(K) with company match, employee stock purchasing program, tuition reimbursementExclusive perks like complimentary DISH TV and discounts on Sling TV and Boost Mobile