The Director of Operations plays a crucial role in overseeing the agency's real estate portfolio in NYC, ensuring efficient property operations and maintenance. This leadership position involves managing teams, collaborating with vendors, and implementing performance metrics to enhance operational efficiency.
Key Responsibilities
Oversee day-to-day operations for agency properties across five NYC boroughs
Manage area managers and their teams in light maintenance tasks
Collaborate with Mechanical, Electrical, and Plumbing contractors
Ensure compliance with life safety standards and local regulations
Develop performance metrics to gauge operational effectiveness
Required Qualifications
10+ years as a tradesperson, preferably in mechanical, plumbing, or electrical fields
5+ years of managerial experience
Knowledge of technical building systems
Fluency in English
Valid driver's license
Preferred Qualifications
Experience in a hybrid role with field and office responsibilities
Familiarity with life safety system requirements and contract management (FDNY licenses such as F80)
Ability to develop and analyze performance metrics