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Mobile Veterinary Supervisor

PetIQ

Springfield, MA
1 month ago

Job Description

As a Mobile Veterinary Supervisor at PetIQ, you'll oversee veterinary clinics, ensuring the highest standards of care for pets and excellent service for pet parents. You'll work collaboratively with a passionate team to promote pet health and wellness while driving impactful initiatives within the community. Your leadership will inspire and develop clinic staff, creating a positive environment for both pets and their owners.

Key Responsibilities

  • Collect payment, dispense and label medication, and review discharge paperwork with pet parents
  • Knowledgeable in safe restraint of pets for wellness procedures including vaccines, nail trims, and microchipping
  • Work with office leadership to coach, mentor, and inspire veterinary clinic assistants
  • Participate in the development of veterinary clinic assistants and monitor processes and procedures
  • Maintain a clean and sanitary work environment
  • Responsible for all aspects of the clinic outside of medical decisions
  • Drive the van to and from clinics responsibly
  • Knowledgeable on services and products offered
  • Make recommendations based on understanding of canine and feline diseases
  • Promote a culture of safety in clinics and uphold brand values
  • Execute inventory processes including maintaining accurate product counts
  • Engage in leadership development discussions with office leadership
  • Provide customer service to pet parents
  • Achieve goals set by manager

Required Qualifications

  • Must be 18 years of age or older
  • Valid driver’s license
  • High School Diploma or equivalent required
  • Must be able to work weekends, varied weekdays and times, occasional overnights
  • Reliable transportation to and from work
  • Present professional appearance and positive conduct
  • Punctuality and dependability are highly valued
  • Must be able to drive a company vehicle for long hours and in various terrain and weather conditions
  • Ability to lift and carry up to 50 lbs.

Preferred Qualifications

  • Previous customer service sales experience
  • Previous leadership experience
  • Navigate computer hardware (iPad, Bluetooth devices, and more)
  • Strong organizational, problem-solving, and analytical skills
  • Ability to work within a team to meet team goals and objectives
  • Comfort level in approaching host location’s customers to educate about our clinics
  • Ability to adapt to changing priorities

Benefits & Perks