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Job Description
Join DriveTime as a Loan Advisor, where you'll collect overdue payments, build customer relationships, and navigate account systems. Enjoy a supportive work environment with opportunities for professional growth and a range of attractive benefits.
Key Responsibilities
Collect past due payments and negotiate payment plans
Educate and negotiate with customers to influence them to make needed payments
Navigate multiple systems to review account information and process payments
Assist customers with debt repayment plans and modifications
Maintain positive working relationships with the Loan Servicing team
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations
Ability to pass a drug test and background check
Preferred Qualifications
Contact center experience in the financial services industry
Benefits & Perks
Medical, dental, and vision insurance401(K)Company paid life insurance policyShort and long-term disability coverageTuition ReimbursementWellness ProgramPaid Time OffIn-House GymGame RoomSocial Events