Join Crash Champions as a Collision Estimator and play a crucial role in delivering exceptional customer service and quality repairs. You'll guide customers through the repair process, manage estimates, and maintain communication to ensure a top-notch experience.
Key Responsibilities
Educate customers on vehicle repair process and insurance procedures
Complete initial estimates and final estimates after damage evaluation
Manage repairs and ensure quality standards through in-process QC
Keep customers informed on vehicle status for best experience
Pull and review data procedures with Body Technicians
Handle disbursement paperwork and ensure carrier requirements are complete
Required Qualifications
Customer Service Skills
Organization and multi-tasking skills
Good time management
Ability to adapt easily to fast-paced environment
Preferred Qualifications
Knowledge of dealing with Insurance partners
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex
Benefits & Perks
Medical InsuranceDental InsuranceVision InsuranceGroup Life InsuranceDisability Insurance401k Retirement Plan with matchReferral Bonus5 Paid Holidays