Join Walgreens as a Pharmacy Operations Manager, where you'll lead non-clinical pharmacy operations, ensuring efficiency and a positive patient experience while managing a dedicated team. This role is crucial in enhancing customer service and operational excellence within the pharmacy.
Key Responsibilities
Oversee non-clinical pharmacy operations and ensure efficient workflow
Supervise pharmacy technicians and cashiers
Manage staffing, training, and performance management of pharmacy technicians
Engage customers and resolve complaints to enhance customer experience
Assist pharmacist in patient care and healthcare service offerings
Ensure compliance with state and federal laws and company policies
Drive new technology/process rollouts and manage pharmacy inventory
Required Qualifications
High School Diploma, GED, or equivalent
PTCB or ExCPT certification
One year of work experience as a pharmacy technician in a retail or hospital setting
Fluent in reading, writing, and speaking English
Willingness to work flexible schedule, including evenings and weekends
Willingness to obtain active immunization certification within 90 days of hire
Preferred Qualifications
Previous people management/leadership experience
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation