Associate Patient Care Coordinator - Worcester, MA
Optum
West Side, MA
2 days ago
$16.00 - $28.85
Job Description
Join Optum as an Associate Patient Care Coordinator to enhance health outcomes through excellent customer service and teamwork. You'll play a vital role in connecting patients with essential care and resources while enjoying a culture of diversity, inclusion, and growth.
Key Responsibilities
Answer phones and schedule appointments
Assist callers with questions and concerns
Greet patients and manage wait times
Complete check-in and check-out tasks including insurance verification
Collect co-payments and issue receipts
Manage medical records and correspondence
Establish and maintain effective working relationships with patients and staff
Required Qualifications
High School Diploma/GED
1 year of customer service experience
Preferred Qualifications
1 year of experience in a healthcare or medical office setting
Working knowledge of general office procedures
Strong communication and customer service skills
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan optionsDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits