Pre-Licensed Customer Service Representative - Remote
Teleperformance USA
Boston, MA
1 month ago
Competitive Wages
This Job Position Has Expired
This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Teleperformance USA as a Pre-Licensed Customer Service Representative and take advantage of paid training to become a Licensed Insurance Agent. You'll resolve customer inquiries and enjoy a collaborative work environment with growth opportunities.
Key Responsibilities
Resolve complex consumer issues and advise first level representatives
Assist policy holders with billing questions and concerns
Provide support for policy changes requested
Support policy holders' needs with recommendations
Required Qualifications
6 months customer service experience
Over 18 years of age
Ability to type 25 wpm
High School Graduate or GED
Comfort with desktop computer system
Proven oral & written communication skills
Preferred Qualifications
6 months Call Center experience
Logical problem-solving skills
Availability to work various shifts
Ability to use Windows operating systems
Organization and work prioritization skills
Benefits & Perks
Paid TrainingFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs