Join Optum as an Associate Patient Care Coordinator and play a vital role in enhancing patient care within a collaborative office environment. Your contributions will directly impact health outcomes by connecting individuals with the care and resources they need.
Key Responsibilities
Greet patients as they arrive and manage wait time
Assist patients with intake processes including copying required documents
Collect co-payments, co-insurance and deductibles and issue receipts
Manage cashier box and daily deposits according to company policies
Process walk-in patients and visitors
Answer phones and schedule appointments
Manage medical records (maintains, files/scans, prepares for schedule)
Ensure all correspondence is scanned and/or filed in a timely manner
Process requests for medical records release and maintain appropriate logs
Perform all other related duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience in a healthcare or customer service-related field
Intermediate level of proficiency with Microsoft Office (Word, Excel, Outlook, etc.)
Preferred Qualifications
Experience working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records
Knowledge of EMR software
Benefits & Perks
Paid Time Off which accrues with the first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D Insurance along with Short-term and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)