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ServiceNow Architect / Technical Lead

IBM

Reston, VA
10 days ago

Job Description

Join IBM Consulting as a ServiceNow Architect / Technical Lead, where you'll collaborate with clients to enhance their hybrid cloud and AI journey. Leverage your expertise to guide complex ServiceNow implementations while mentoring a team of developers and business consultants.

Key Responsibilities

  • Guide clients through complex ServiceNow implementations
  • Draft solutions defining scope, timelines, assumptions, and dependencies
  • Incorporate IBM best practices into ServiceNow modules
  • Understand customer critical business issues and requirements

Required Qualifications

  • Experience with ServiceNow implementations
  • Strong interpersonal skills
  • Ability to mentor and lead teams
  • Excellent time management
  • Ability to handle change and ambiguity