Part Time Patient Access Representative Associate - Hastings, MN
Optum
Hastings, MN
17 days ago
$16.00 - $28.85
Job Description
Join Optum as a Part-Time Patient Access Representative Associate, where you will greet and assist patients, ensuring a smooth registration process and contributing to improved health outcomes. Be part of a diverse and inclusive team that values your contributions and supports your career growth.
Key Responsibilities
Greets and welcomes patients in person
Collects demographic and insurance information
Checks in or interviews patients to complete appropriate paperwork
Directs patients to their appointment or procedure
May assist in scheduling add-on appointments
Verifies eligibility and benefits information for payers
Obtains signatures from patients as needed
Collects co-pays or deductibles and responds to questions regarding financial assistance programs
Uses resources, tools, and procedures to complete accounts in assigned work queues
Assists patients in completion of request for information forms
Required Qualifications
6+ months of customer service experience in an office/hospital setting
Intermediate level of proficiency with Microsoft Office products
Ability to work Monday - Thursday, from 9:00am - 1:00pm
Ability to work every other weekend, from 6:30am - 3:00pm
Ability to work standard daytime hours for the first 3 weeks after hire
Must be 18 years of age or older
Preferred Qualifications
Revenue cycle experience
General office experience
Flexibility to occasionally work other shifts as business requires
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution$750 sign-on bonus for external applicants