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Inside Sales-Reactivation Specialist

Staples, Inc.

Naperville, IL
25 days ago

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Quill as an Inside Sales-Reactivation Specialist and drive the growth of inactive and new customers. You'll engage with clients to revitalize their business relationships and meet key sales metrics while collaborating with a dynamic team in a supportive environment.

Key Responsibilities

  • Make daily calls to Quill customers who have not placed an order in 7+ months
  • Make daily calls to prospect locations that are affiliated with a managed customer entity
  • Accept inbound calls from customers to ensure needs are met
  • Negotiate pricing and process special quotes for various opportunities
  • Leverage customer intel to drive quality conversations
  • Drive reactivation and meet monthly quotas and key metrics
  • Support and grow an open book of business
  • Maintain robust communication between customers and account managers
  • Collaborate with sales specialists to drive revenue
  • Maintain accurate records in CRM
  • Contribute to a positive team culture

Required Qualifications

  • High School Diploma or GED
  • 6+ months of related experiences in sales or customer service in a business-to-business environment
  • Ability to work onsite in Lincolnshire for in-person training during the first two weeks
  • Able to work an 8-hour shift between 7:00 AM-6PM and in person 4 days a week (hybrid model)
  • Knowledge of key Microsoft applications (Excel, PowerPoint, Outlook)

Preferred Qualifications

  • 1+ years of experience in a sales environment, or a proven track record of delivering a customer-first approach
  • Proven ability to achieve sales role metrics; consistently meets or exceeds productivity goals
  • Strong organization and time management skills
  • Adaptable to a fast-paced organization with continuous change
  • Experience using CRM tools, salesforce.com or a comparable sales/CRM tool
  • Ability to demonstrate resiliency and handle rejection well
  • Enthusiastic, initiative-taking and willingness to share and positively impact the team
  • Natural curiosity and desire to learn, grow and develop sales skillset
  • Ability to learn new tools, systems, and processes quickly

Benefits & Perks

Inclusive culture with associate-led Business Resource Groups112 Hours of PTO and Holiday ScheduleOnline and Retail DiscountsCompany Match 401(k)Physical and Mental Health Wellness programs