Social Media Content Moderator - Portuguese Bilingual - Onsite
Teleperformance USA
Palm City, FL
15 days ago
Job Description
Join Teleperformance USA as a Social Media Content Moderator, where you'll review and moderate user-generated content, ensuring a positive social experience. Engage with diverse content while enjoying a supportive work environment and numerous benefits.
Key Responsibilities
Moderate user-generated content to ensure it meets community guidelines
Review and classify sensitive content according to client parameters
Investigate and resolve complex content issues
Participate in continuous training and refresher training
Provide trends and insights for process improvements
Required Qualifications
Over 18 years of age
High School Graduate or GED or higher
Strong spelling, grammar, and reading skills
Attention to detail
Ability to be flexible in order to meet changing business needs
Logical problem-solving skills
Strong computer skills with ability to use multiple windows and/or programs at the same time
Ability to type 25 wpm
Preferred Qualifications
Experience in reviewing/monitoring social media
Consistent work history
Proven oral & written communication skills
Benefits & Perks
Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs