Associate Billing Representative - National Remote
Optum
MINNEAPOLIS-ST. PAUL-BLOOMINGTON, MN
24 days ago
$16.00 - $28.85
Job Description
Join Optum as an Associate Billing Representative and play a crucial role in improving health outcomes. This full-time, remote position offers a supportive culture and comprehensive training to help you succeed in assisting customers with billing inquiries and ensuring accurate payment processing.
Key Responsibilities
Assist customers with payment processing, invoice explanation, and billing questions
Follow up on claim denials while contacting insurance companies
Contact customers to verify data and resolve outstanding balances
Maintain accurate documentation for all transactions
Maintain payment status and billing records
Meet established productivity, schedule adherence, and quality standards
Required Qualifications
High School Diploma / GED or equivalent work experience
Must be 18 years of age or older
1+ years of medical collections and/or medical billing experience
1+ years of experience working with insurance companies on denied healthcare claims
Computer skills, including working knowledge of Microsoft Windows
Ability to work Monday - Friday during normal business hours, including occasional overtime
Preferred Qualifications
Experience navigating insurance portals
Familiarity with HCFA 1500 claim form
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution