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Job Description
Join Humana as a Field Care Manager in Behavioral Health and play a vital role in delivering integrated care and support for members facing behavioral health challenges. This position involves assessments, care coordination, and collaboration with healthcare providers to enhance member outcomes and well-being.
Key Responsibilities
Utilize evidence-based behavioral health services through personalized care coordination and crisis intervention
Provide integrated support to members with behavioral health conditions
Engage members in their communities through face-to-face meetings
Complete necessary assessments including the Comprehensive Risk Assessment (CHRA)
Coordinate behavioral health and medical services
Improve member’s health literacy and address health-related social needs
Oversee care planning and transitions as part of the interdisciplinary care team
Facilitate communication among providers and care management staff
Conduct biannual and quarterly face-to-face visits for monitoring
Collaborate with internal departments and community organizations for seamless care
Ensure compliance with regulatory requirements
Required Qualifications
Bachelor’s degree in social work, psychology or other health or human services related field
Virginia licensed LMHP, LPC or LCSW (No supervisees or provisional licenses)
Minimum of 2 years of post-degree clinical experience in behavioral health setting
Case management experience working with complex SMI or SED population
Must reside in Virginia; regionally based in Northern/Winchester, Southwest and Virginia Beach areas
Ability to travel to region-based facilities and homes for face-to-face assessments
Exceptional oral and written communication and interpersonal skills
Ability to work with minimal supervision
Ability to use a variety of electronic information applications/software programs including electronic medical records
Intermediate to Advanced computer skills and experience with Microsoft Word, Outlook, and Excel
Ability to work a full-time schedule
Valid driver's license, car insurance, and reliable transportation
Preferred Qualifications
Case Management Certification (CCM)
3-5 years of in-home assessment and care coordination experience
Experience working with Medicare, Medicaid and dual-eligible populations
Experience working with high risk pregnant and post-partum population with BH needs
Field Case Management Experience
Knowledge of community health and social service agencies
Previous managed care experience
Bilingual preferred (Spanish, Arabic, Vietnamese or other)
Benefits & Perks
Medical, dental, and vision benefits401(k) retirement savings planPaid time off including company holidays and volunteer time offPaid parental and caregiver leaveShort-term and long-term disabilityLife insurance