Join Gerber Collision & Glass as a Collision Estimator, where you'll play a pivotal role in ensuring exceptional customer experiences while creating accurate damage estimates and coordinating repairs. With a commitment to service excellence, you'll work in a dynamic environment with opportunities for personal and professional growth.
Key Responsibilities
Provide an exceptional and successful customer experience
Create estimates and coordinate repair needs
Communicate and update customers and insurance companies
Document customer interactions accurately
Ensure compliance with insurance client requirements
Participate in daily production walks and staff meetings
Maintain the store's KPIs
Required Qualifications
2 - 3 years minimum prior CCC1 experience
4-5 years prior customer service excellence
High School Diploma or equivalent
Knowledge of Repairs and OE Guidelines
Basic Computer Skills
Valid Driver’s License
Compliance for DRP’s Minimum of 1-year experience
Must be willing to complete I-CAR Training
Benefits & Perks
Annual Paid Time Off (PTO)2 weeks of Paid Parental Leave6 paid holidays annuallyMedical, Prescription Drug, Dental & Vision Insurance effective Day 1401(k) Retirement Plan with company matchEmployer Paid Short-Term Disability & Life InsuranceContinuing Education OpportunitiesAnnual Voluntary Uniform Stipend