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Bilingual (Spanish/English) Customer Service Representative - Onsite

Teleperformance USA

Fort Lauderdale, FL
28 days ago

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Teleperformance USA as a Bilingual Customer Service Representative, where you'll engage with diverse customers and resolve inquiries in a dynamic, supportive environment. Experience career growth in a company dedicated to your success and well-being.

Key Responsibilities

  • Handle and respond to all customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information
  • Aim to resolve issues on the first call
  • Communicate appropriately with customers

Required Qualifications

  • Proficient in Spanish and English
  • 6 months customer service experience minimum
  • Over 18 years of age
  • High School Graduate or GED
  • Ability to type 25 wpm
  • Proven oral & written communication skills
  • Logical problem-solving skills
  • Availability to work various shifts
  • Ability to use Windows operating systems
  • Organization and work prioritization skills

Benefits & Perks

Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs