Bilingual (Spanish/English) Customer Service Representative - Onsite
Teleperformance USA
Fort Lauderdale, FL
28 days ago
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Job Description
Join Teleperformance USA as a Bilingual Customer Service Representative, where you'll engage with diverse customers and resolve inquiries in a dynamic, supportive environment. Experience career growth in a company dedicated to your success and well-being.
Key Responsibilities
Handle and respond to all customer inquiries
Provide excellent customer service through active listening
Work with confidential customer information
Aim to resolve issues on the first call
Communicate appropriately with customers
Required Qualifications
Proficient in Spanish and English
6 months customer service experience minimum
Over 18 years of age
High School Graduate or GED
Ability to type 25 wpm
Proven oral & written communication skills
Logical problem-solving skills
Availability to work various shifts
Ability to use Windows operating systems
Organization and work prioritization skills
Benefits & Perks
Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs