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Job Description
Join Quill as an Inside Sales Representative and be part of a growing team dedicated to reactivating and converting customers. In this role, you'll connect with clients, negotiate pricing, and support a vibrant customer base while driving significant growth.
Key Responsibilities
Make daily calls to Quill customers who have not placed an order in 7+ months
Make daily calls to prospect locations that are affiliated with a managed customer entity
Accept inbound calls from customers that are affiliated with a managed entity
Negotiate pricing and process special quotes
Leverage customer intel to drive quality conversations
Reactivate customers to meet monthly quotas and key metrics
Support and grow an open book of business
Maintain communication between customers and account managers
Collaborate with sales specialists and support partners
Maintain accurate records in CRM
Seek ways to improve through coaching
Contribute to a positive team culture
Required Qualifications
High School Diploma or GED
6+ months of related experiences in sales or customer service in a business-to-business environment
Ability to work onsite in Lincolnshire for in person training during the first two weeks
Able to work an 8-hour shift between 7:00 AM-6 PM and in person 4 days a week (hybrid model)
Knowledge of key Microsoft applications (Excel, PowerPoint, Outlook)
Preferred Qualifications
1+ years of experience in a sales environment
Proven ability to achieve sales role metrics
Strong organization and time management skills
Adaptable to a fast-paced organization with continuous change
Experience using CRM tools, salesforce.com or a comparable sales/CRM tool
Ability to demonstrate resiliency and handle rejection well
Enthusiastic, initiative-taking and willingness to share and positively impact the team
Natural curiosity and desire to learn, grow and develop sales skillset
Ability to learn new tools, systems, and processes quickly
Benefits & Perks
Inclusive culture with associate-led Business Resource Groups112 Hours of PTO and Holiday ScheduleOnline and Retail DiscountsCompany Match 401(k)Physical and Mental Health Wellness programs