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Job Description
Join AllSaints as a Floor Manager in Santa Monica, where you will lead a dynamic team, ensuring exceptional customer service and operational excellence. With a focus on fashion and community engagement, your leadership will inspire both your team and our customers, creating a vibrant shopping experience.
Key Responsibilities
Support brand leader and store manager
Manage and motivate the team
Ensure exceptional customer experience in-store and online
Oversee team deployment and daily store operations
Respond to customer inquiries via online systems
Implement floor plans and staff rotas
Required Qualifications
Passion for fashion and the AllSaints brand
Leadership skills
Ability to meet challenging targets
Knowledge of customer service and retail operations
Strong organizational skills
Digital proficiency
Preferred Qualifications
Experience in retail management
Expertise in customer relationship management
Understanding of KPIs and SLAs
Benefits & Perks
Health and Wellbeing Benefits401(k) with matchingPaid Time Off & Sick LeaveEmployee discounts on clothingFlexible Spending Accounts