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Job Description
Join USAA as a Financial Services Advisor and make a difference in the lives of military families. You'll provide expert mortgage solutions, build lasting relationships, and work in a supportive environment focused on financial security.
Key Responsibilities
Process VA and Conventional mortgage loans within service level objectives
Assess and grant or reject mortgage applications
Manage a pipeline of member calls for mortgage products
Partner closely with Processors, Underwriters, and Closers
Stay updated on compliance and regulatory requirements
Develop and maintain successful partnerships with Real Estate Agents
Required Qualifications
High School Diploma or General Equivalency Diploma
2 years of mortgage sales experience or relevant customer service experience within a financial services organization
Acquisition and maintenance of applicable licenses/state registrations
Preferred Qualifications
3+ years Mortgage Consumer Direct Experience
Current or Prior NMLS #
US military experience through military service or a military spouse/domestic partner
Benefits & Perks
Comprehensive medical, dental, and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off program with holidays and volunteer hoursVarious wellness programsCareer path planning and continuing education