Patient Services Representative Associate - Saint Paul, MN
Optum
Richfield, MN
27 days ago
Up to $85/hour
This Job Position Has Expired
This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Optum as a Patient Services Representative Associate, where you'll be the first point of contact for patients, providing critical support and a compassionate presence. Make a lasting impact on individuals' health by navigating them through their care and financial assistance options.
Key Responsibilities
Check in and interview patients to complete required paperwork
Obtain and explain cost information to patients
Address and resolve claim issues or registration errors
Provide customer service for inbound and outbound calls
Mentor other staff and gather medical record information as needed
Support dynamic needs of the healthcare environment
Required Qualifications
6+ months of customer service experience
Intermediate level of proficiency with Microsoft Office products
Ability to work standard daytime hours, Monday-Friday
Ability to work an average of 32 hours per week
Must be 18 years of age or older
Preferred Qualifications
General office experience
Epic experience
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contributionSign-on bonus for external applicants