The Director of Operations at The Jewish Board oversees the agency's real estate portfolio across New York City, ensuring efficient property operations and maintenance. This role requires strong leadership and a commitment to safety, compliance, and performance improvement, making a significant impact on the organization and its clients.
Key Responsibilities
Supervise day-to-day operations for agency properties across five NYC boroughs
Monitor and ensure swift response to open sysaid tickets
Manage and mentor area managers overseeing handyman teams
Collaborate with Mechanical, Electrical, and Plumbing contractors for complex maintenance
Ensure compliance with life safety standards and regulatory adherence
Develop and implement performance metrics for operational effectiveness
Required Qualifications
10 years of experience as a tradesperson
5 years of managerial experience overseeing teams or operations
Experience and knowledge with technical building systems
Proficient in Microsoft Office Suite
Valid driver's license
Preferred Qualifications
Experience in a hybrid role with field and office responsibilities
Familiarity with life safety system requirements and contract management
Experience managing large real estate portfolios
Ability to develop and analyze performance metrics