Intuit is seeking Tax Associates for the upcoming tax season, offering a fully remote work environment. This role involves assisting clients with their tax filings using TurboTax, while providing exceptional customer service and support.
Key Responsibilities
Help customers complete their taxes using Intuit TurboTax products
Provide tax advice, full service return preparation, tax calculations, and manage product/software inquiries
Maintain sensitive customer information in a responsible manner
Utilize government websites and professional resources to deliver accurate answers to customers
Interact with customers via video communication software
Required Qualifications
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Active Preparer Tax Identification Number (PTIN)
Excellent customer service skills
Ability to work a minimum of 20 hours per week
Preferred Qualifications
Experience with commercial tax preparation software
Ability to obtain any related state licenses, certificates, permits, or bonds
Internet connection that meets Intuit Security criteria
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveIntuit provided E&O insuranceEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live