Join Progressive as a Field Claims Adjuster and be the vital link between customers and the repair process. Utilize your expertise to negotiate with body shops and ensure excellent customer service while managing claims independently.
Key Responsibilities
Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
Negotiate repair process with body shops
Document information related to the claim and make decisions consistent with claims standards and local laws
Evaluate and handle claim payments and resolution of claims without payments
Review and determine validity of any supplement requests
Required Qualifications
Minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
Valid driver’s license and auto insurance
Preferred Qualifications
Leadership skills
Conflict management skills
Strong attention to detail
Passion for providing excellent customer service
Benefits & Perks
401(k) with dollar-for-dollar company match up to 6%Medical, dental & vision, including free preventative careWellness & mental health programsHealth care flexible spending accounts, health savings accounts, & life insurancePaid time off, including volunteer time offPaid & unpaid sick leave where applicable, as well as short & long-term disabilityParental & family leave; military leave & payDiverse, inclusive & welcoming culture with Employee Resource GroupsCareer development & tuition assistance