Candidate must be a creative problem solver, proactive and steadfast in the identification and resolution of quality issues and improving Vehicle Warranty. The selected individual will have experience in automotive and possess a broad knowledge of the entire automotive engineering, manufacturing and quality landscape. The candidate must be high-energy, hands-on individual with strength of convictions -- a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others. Person will be responsible for quality monitoring activities in collaboration with Suppliers, Quality, Engineering & Technical Service Operations with a focus on:
- Field failure data analysis and warranty reduction
- Assessment of production part changes and the subsequent impact on service parts
- Recommendation and implementation of process improvements at supplier remanufacturing locations
The responsibilities will include at a minimum:
- Manage & resolve product launch quality issues and manage continuous improvement activities for a given Commodity or Vehicle systems:
- Monitor customer product quality levels, including field diagnostic issues, with a focus on improvement through corrective action and product enhancements.
- Plan, prioritize, set goals and manage multiple projects in a technical and business environment.
- Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
- Develop relationships and work closely with the various internal Engineering Organizations to ensure transfer of product knowledge within the appropriate service organizations.
- Participate in technical discussion and collaborate with the cross-functioning teams such as product design, quality, service operations, purchasing, inventory control and program management.