Admitting Representative-Emergency Department – Part Time, Night Shift
Guidehouse
Ventura, CA
9 days ago
$38,000.00 - $63,000.00
Job Description
Join Guidehouse as an Admitting Representative in the Emergency Department at Community Memorial Hospital. This part-time, night shift role involves providing exceptional customer service, managing patient registrations, and ensuring accurate insurance verifications, all while working in a dynamic hospital environment.
Key Responsibilities
Provide excellent customer service to all individuals
Perform accurate registration, arrival, and check-in functions
Collect necessary patient, demographic, and insurance information
Obtain patient signatures and information at arrival
Escalate complex registrations to experienced team members
Perform insurance eligibility and benefits verification
Explain financial requirements to patients and collect outstanding payments
Perform collections and cashiering functions
Mentor and train new associates
Work assigned shifts at hospital Emergency Admitting departments
Consistently exceed weekly individual goals
Required Qualifications
High School graduate or equivalent (GED)
0-2 years of experience in a hospital, medical, clinical or customer service environment
Preferred Qualifications
One year of hospital Patient Access experience
Data Entry experience
Familiarity with health plans/insurances
Bilingual in English & Spanish
Benefits & Perks
Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysDiscretionary variable incentive bonus eligibilityParental Leave401(k) Retirement PlanBasic Life & Supplemental Life InsuranceHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityTuition Reimbursement and Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare Program