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Head of Change Management

MassMutual

Hartford, CT
19 days ago

Job Description

As the Head of Change Management at MassMutual, you will lead the evolution of change management practices across the Corporate Function project portfolio. This critical role involves developing strategic initiatives that enhance change readiness and ensure successful implementation of key business transformations.

Key Responsibilities

  • Lead Change Management Team for MassMutual’s Corporate Function project portfolio
  • Determine and implement change management strategy for projects
  • Evangelize Change Management’s mission and vision across the organization
  • Facilitate a Change Management Center of Excellence
  • Align change management practices with overall business strategy
  • Engage Corporate Function leaders and project sponsors for coaching and training
  • Enforce quality control for change management standards across the project portfolio

Required Qualifications

  • Bachelor's degree
  • 10+ years of experience leading large strategic or transformational changes in large, complex financial services companies
  • Strong executive presence and communication skills
  • Well-versed in Change Management methodologies, tools, and best practices
  • Exceptional leadership and influence capabilities
  • Comfortable being the primary spokesperson for change
  • Ability to manage a team of change resources

Preferred Qualifications

  • 5+ years focused on change management discipline with experience in insurance, wealth management and distribution
  • Prosci certification or equivalent
  • Agile/Waterfall project management experience
  • Robust knowledge and experience with best practices related to communications, training and user engagement