Customer Service and Sales Representative - Remote USA
TTEC
Brunswick, ME
26 days ago
$16/hour (base wage during training)
Job Description
Join TTEC as a Remote Customer Service and Sales Representative where you'll transform customer interactions into exceptional experiences. You'll receive comprehensive training to become a Licensed Healthcare Insurance Agent, with all licensing fees covered by the company. Enjoy a supportive, inclusive culture while helping customers find the best solutions for their needs.
Key Responsibilities
Assist individuals in understanding their coverages and selecting products
Provide full lifecycle customer service and sales
Respond to customer inquiries with compassion
Identify additional customer needs and upgrade products/services
Required Qualifications
Aptitude to learn about becoming a licensed insurance associate
High speed internet (>25 mbps download and 10 mbps upload)
Minimum six months sales experience
Integrity to follow HIPAA guidelines
Strong customer service orientation
High school diploma or equivalent
Strong computer navigation skills
Benefits & Perks
FREE licensing course and paid training timeAll state licensing exam fees coveredYearly license renewal providedPerformance-based bonuses post-licensingHealthy benefits package including PTO and tuition reimbursement