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Job Description
Join Optum as a Patient Registration Specialist and be the first point of contact for patients, ensuring they receive high-quality care. This full-time role offers a supportive environment with opportunities for professional growth, competitive pay, and comprehensive benefits.
Key Responsibilities
Communicate directly with patients and/or families to complete the registration process
Respond to patient and caregivers' inquiries in a compassionate manner
Obtain Benefits and Insurance verification
Point of Service Cash Collection, Co-Pays, Deductibles, and Coinsurance
Accurate Computer Data Entry
Scan documents
Organize and schedule patient services and appointments for referrals
Register and Pre-Register Patients for Emergency, Elective and Scheduled Cases
Work with various systems including Patient Registration and Electronic Medical Record
Generate, review and analyze patient data reports
Required Qualifications
High School Diploma/GED
2+ years of experience in a Hospital Patient Registration Department, Physician office or any medical setting
1+ years of customer service experience
1+ years of experience with insurance policies and procedures
Ability to work dayshifts, Monday through Friday 7am - 5pm