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International Client Manager

Johns Hopkins Medicine

Baltimore, MD
26 days ago
$34.78 - $60.88

Job Description

Join Johns Hopkins Medicine as an International Client Manager, where you'll play a crucial role in developing patient relationships and overseeing client services. You'll engage with high-profile clients while ensuring they receive top-notch medical care and support at our facilities.

Key Responsibilities

  • Maintain and develop new sources of patient referrals
  • Assist patients with needs related to medical care
  • Provide information about Johns Hopkins Medicine and clinical services
  • Oversee scheduling appointments and manage administrative responsibilities
  • Triage new cases within the team
  • Generate and analyze reports utilizing EPIC
  • Represent Johns Hopkins at client events

Required Qualifications

  • B.A. or B.S. in health care, business administration, marketing, or communications
  • Seven years of related experience in a health care setting, hospitality industry, and/or international business
  • Strong working knowledge of medical terminology
  • Comprehensive understanding of diseases and treatment options

Preferred Qualifications

  • Experience in physician interaction
  • Proficiency in a second language

Benefits & Perks

Career growth and developmentEmployee and Dependent Tuition AssistanceAffordable and comprehensive benefits package