Part Time Patient Access Representative Associate - Hastings, MN
Optum
Hastings, MN
16 days ago
$16.00 - $28.85
Job Description
Join Optum as a Part-Time Patient Access Representative Associate in Hastings, MN, where you will play a crucial role in welcoming and assisting patients, enhancing their healthcare experience. Your contributions will not only streamline operations but also significantly impact community health outcomes.
Key Responsibilities
Greets and welcomes patients in person
Collects demographic and insurance information
Checks in and interviews patients to complete paperwork
Directs patients to their appointment or procedure
May assist in scheduling add-on appointments
Documents issues and resolutions in electronic medical record
Resolves claim issues or registration errors
Verifies insurance eligibility and benefits information
Explains cost information to patients
Collects co-pays or deductibles
Screens and approves patients for financial assistance programs
Provides technical direction for employees
May mentor other staff as needed
Required Qualifications
6+ months of customer service experience in an office/hospital setting
Intermediate level of proficiency with Microsoft Office products
Ability to work a rotating schedule
Must be 18 years of age or older
Preferred Qualifications
Revenue Cycle experience
General office experience
Epic experience
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contributionSign-on bonus for external applicants