The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team.
Crews commitments to you:
- Competitive compensation
- Daily pay options available at no cost to you
- Paid Time Off + 6 paid holidays each year
- Free carwashes, naturally
- Industry-leading training
- Incredible growth potential
- Tuition reimbursement and paid IT certifications
- Group health, dental, and vision
- 401K with company match
Crew's expectations:
- Work schedule is generally Mon-Fri but does include a weekend rotation once per month.
- Provide level 1 telephone/email support for all Crew locations.
- Respond to incoming ticketing portal break/fix and new IT requests.
- Repair, image, and configure new IT assets for deployment at Crew locations.
- Troubleshoot application and hardware issues to resolve problems for users.
- Possess initiative and motivation with a get the job done attitude.
- Strong knowledge of Windows Operating Systems and general Microsoft troubleshooting.
- High school diploma or equivalent is required. A+ or Network + Certification along with an Associates or Bachelor's Degree in Information Technology highly preferred.
- Must possess the ability to deal tactfully with customers, team members, and the general public.
- Focused on quality while maintaining a sense of urgency.
We're Really in the People Business, We Just Happen to Wash Cars!