Associate Patient Care Coordinator - Plainview, NY
Optum
East Meadow, NY
13 days ago
$16.00 - $27.69
Job Description
Join Optum as an Associate Patient Care Coordinator to make a difference in patient care. You'll work in a dynamic healthcare environment, managing patient information, scheduling appointments, and ensuring excellent customer service while adhering to healthcare protocols.
Key Responsibilities
Obtain accurate and updated patient information, such as name, address, insurance information
Perform insurance verification on the date of service
Obtain patient signatures for required documents
File and maintain medical records
Confirm and schedule appointments
Follow the Cash Security policy and procedures according to Optum Medical guidelines
Perform referral documentation promptly
Provide effective communication to patient/family team members and other health care professionals
Comply with administrative policies to ensure quality of care
Demonstrate precision and efficiency in scanning documents and monitoring the fax server
Maintain patient confidentiality and abide by all HIPAA and OSHA requirements
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Intermediate level of computer proficiency (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word)
Preferred Qualifications
1+ years of experience working in medical front office/Urgent Care position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Experience working with an electronic health record (EPIC)
Knowledge of Medical terms
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving accountDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)